Security Deposits

We require deposits for all hair and nails services, the deposit may vary from $25-$50 depending how much the total cost of the service will be. Deposits are credited toward the cost of your upcoming service. To reschedule an appointment made after you’ve paid a deposit, you must follow our Cancellation Policy to do so. All deposits are non- refundable.

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Cancellations

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 Your appointment is very important to us but please understand when you cancel your appointment without giving enough notice, we miss the opportunity to offer clients that is on our waiting list.

We understand that sometimes scheduling adjustments are necessary; therefore, we respectfully request a minimum of  24 hours notice for cancellation to avoid a $50 fee. 

 The $50 fee will be the same for NO SHOW appointment as well. 

We try our best to get a confirmation prior to your appointment but please understand it is your responsibility to remember your appointment dates and times to avoid late arrivals or missed appointments. 

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Late Arrivals

We do request that you show up on time & be ready for your appointment. If you're running late, your tardiness can affect the remainder of our teams’ day by delaying them for their clients who come in on time.

 If not, you may have to forgo parts of the service in order to keep it in the time allotted for you.  Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day!  

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Return Policy

All sales & services are final. We do not accept returns.

 

Gratuity

Tipping is left to the discretion of our clients.  Tips cannot be added to credit card charges.  Gift certificates do not include gratuities.

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